Corporate & Industry

Customer Service Specialist (Tier 1)

TrackMan · 🇩🇰 Hørsholm, Denmark, Denmark

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Do you have a passion for customer support? Do you thrive by working closely with customers across borders? Then, we can offer you an exciting opportunity. At Trackman we are growing, as we are constantly striving to further develop our market-leading sport tracking solutions. Therefore, we are looking for an experienced and highly motivated customer service specialist. As a customer service specialist, you will be providing an exceptional customer experience, interfacing with multiple internal and external teams, and using technical disciplines and skillsets to resolve complex issues. You will provide technical support to end users in laptops, desktop, mobile devices, and Trackman products. You will need strong problem-solving skills to be successful, and always aiming for the best customer experience. Responsibilities include but are not limited to: Provide assistance, advice, problem solving, and technical information to customers, with a positive and respectful customer experience Identification and troubleshooting of production-related incidents and problems. This includes detection of system, application, or performance degradation or unavailability, and ensuring a data-driven approach to incidents and problems Escalating and raising issues internally to ensure that all business-critical issues are timely handled Ensure a high level of accuracy and attention to detail while following documentation of equipment and activities regarding systems Document and accurately des…

The full listing, requirements, and application form are on TrackMan's careers site.

Source: https://careers.trackman.com/o/customer-service-specialist-tier-1-2-3
Aggregated from TrackMan's official careers feed, last checked 29 Jul 2026. If the role has been filled, it disappears from golfjobs.org on the next morning refresh.